Privacy Policy

Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last Updated: October 15, 2023

1Our Commitment to Privacy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. It also outlines your rights and choices regarding your data.

We make this notice easily accessible from our homepage and at any point where personally identifiable information may be requested.

2Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Third-Party Information

You may also provide information about others (for example, when ordering a gift to be sent directly to a recipient), such as:

  • Recipient’s name
  • Recipient’s address
  • Recipient’s phone number

3Information We Do Not Collect

Payment Data

We do not collect or store your credit/debit card information on our servers. All payment transactions are securely processed by a trusted third-party payment processor.

4Additional Information Collected Automatically

When you visit our site, we may automatically collect certain technical information through cookies, pixels, and similar tracking technologies, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website

For more details, please see our Cookies Policy section below.

5How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Send marketing emails and promotions (only if you have opted in; you may unsubscribe at any time)
  • Improve our website and services through analytics and feedback
  • Comply with legal obligations and prevent fraudulent activity

We do not share your information with outside parties except to the extent necessary to fulfill your order or comply with legal requirements.

6Cookies and Tracking Technologies

Cookies are small data files stored on your device to help us improve your experience. We use cookies for:

  • Website functionality (e.g., keeping items in your cart)
  • Analytics (e.g., Google Analytics)
  • Marketing (e.g., targeted advertising via Facebook Pixel)

You can manage or disable cookies in your browser settings. However, some features of our site may not function properly if cookies are disabled.

7Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/UK customers):

Right to Access & Correction

Access, correct, or delete your personal data

Data Portability

Right to data portability

Processing Control

Right to restrict or object to processing

Consent Withdrawal

Right to withdraw consent at any time

According to U.S. consumer privacy legislation (California customers):

Right to Know

Know what personal data we collect and how we use it

Right to Delete

Request deletion of your data

Opt-Out Rights

Opt out of the sale of personal data (we do not sell personal data)

8Data Security

We use physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

9Children’s Privacy

We do not knowingly collect personal information from anyone under the age of 13 (or 16 in the EU without parental consent). If we learn that we have collected such information, we will promptly delete it.

10Accessing and Updating Your Information

You can access and update your personal information by logging into your account. You may also request corrections by contacting us directly. We will take reasonable steps to verify your identity before granting access or making changes.

11Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Effective Date.”

Stay Informed

We recommend reviewing this policy periodically to stay informed about how we protect your information.